microsoft

Googlelighting: The Google/Microsoft War of Words Continues, Now in Musical Form

“Who knows what the future holds for Google Apps.” That’s the question Microsoft would like its customers to ask themselves before switching away from Microsoft Office and to Google’s cloud-based productivity suite. To underline its point, Microsoft just released a new video attack ad that accuses Google of running Google Apps “on the side” even…

google

Microsoft Beats Google in Schools, Is Now the Most Popular Cloud Productivity Service for Education

When it comes to cloud productivity services and education, it’s easy to think that Google is the only game in town. Google, after all, seems to make an announcement every time a new school signs up for Google Apps for Education. Microsoft, however, has been quietly expanding its reach in the education market with [email protected]

News

Google Apps for Business Users Finally Get 24×7 Phone Support

Until now, Google Apps for Business users who pay a monthly or annual per-user fee to use the business versions of Gmail, Google Docs and similar services under their own domain names had one problem: the only real support option was over email. While that may work for most problems, quite a few users actually prefer to get an immediate answer and to talk to somebody knowledgeable over the phone. Starting today, Google now provides 24×7 phone support for Google Apps for Business users for all issues related to the product’s core services. These include Gmail, Google Docs and Google Calendar, among others.

News

Google Apps Gets $5 Monthly Plans, Makes Businesses With 10+ Users Pay

Earlier today, Google announced some changes to its Google Apps accounts. First the bad news: business with more than 10 users now have to sign up for a paid Google Apps for Business account. Until now, the limit was 50 users. The good news: business users won’t have to prepay for a whole year anymore. Google’s new flexible plan gives company’s the option to pay $5 per month per user without any contractual commitments. Google will continue to offer annual plans for $50 per year.

Opinion

5 Services that Deserved More Attention in 2010

As the year draws to an end, it’s hard not to look back and think about all the cool apps that I looked at over the last 12 months. I’ll talk a little bit about my favorite apps and biggest disappointments in other posts, but I also wanted to highlight some of the coolest apps and Web Services that I use all the time but that didn’t get a lot of mainstream (or even tech blog) coverage in the last year and that deserve another look.

Without further ado, here is my list for 2010.